Back

Other customer and information services representatives

National Occupation Code (NOC): 6552

This unit group includes customer and information services representatives who answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.

Follow This Occupation Share

Job Duties for Other customer and information services representatives

Customer service representatives in retail establishments
  • Answer, in person or on the phone, enquiries from customers
  • Investigate complaints regarding the establishment's goods, services and policies
  • Arrange for refunds, exchange and credit for returned merchandise
  • Receive account payments
  • Receive credit and employment applications.
Contact centre agents
  • Take customer orders for goods or services
  • Promote goods or services
  • Respond to enquiries and emergencies
  • Investigate complaints and update accounts.
Customer service representatives in insurance, telecommunication, utility and similar occupations
  • Explain the type and cost of services offered
  • Order services
  • Provide information about claims or accounts
  • Update accounts, initiate billing and process claim payments, and receive payment for services.
Information services representatives
  • Provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.

Working Conditions for Other customer and information services representatives

Work is performed in an office environment, which may be fast-paced.

Alternate Job Titles

  • Accounts Information Clerk
  • Adjustment Clerk
  • Automobile Dealerships Service Representative
  • Bill Complaints Investigator
  • Bus Information Clerk
  • Bus Schedule Information Clerk
  • Bus Service Information Clerk
  • Business Office Service Representative - Telecommunications
  • Call Centre Agent - Customer Service
  • Client Service Clerk
  • Compensation Agent
  • Complaints Adjuster
  • Complaints Clerk - Customer Service
  • Complaints Clerk - Telephone System
  • Complaints Specialist - Customer Service
  • Contact Centre Agent - Customer Service
  • Counter Enquiries Clerk
  • Courtesy Desk Clerk
  • Customer Information Service Clerk - Insurance
  • Customer Information Service Representative - Retail
  • Customer Relations Clerk
  • Customer Satisfaction Representative
  • Customer Service Adviser
  • Customer Service Agent
  • Customer Service Assistant
  • Customer Service Clerk
  • Customer Service Monitor - Telephone System
  • Customer Service Operator - Telephone System
  • Customer Service Representative - Call Centre
  • Customer Service Representative - Insurance
  • Department Store Information Clerk
  • Enquiries Clerk
  • Express And Freight Information Clerk
  • Hospital Information Clerk
  • Hotel Information Clerk - Contact Centre
  • Inbound Customer Service Representative - Contact Centre
  • Information Clerk - Customer Service
  • Kiosk Information Clerk
  • Lost Claims Clerk
  • Lost Or Damaged Goods Claim Clerk
  • Lost-and-found Clerk
  • Lost-and-found Desk Clerk
  • Maintenance Service Clerk
  • Merchandise Exchange Clerk
  • Order Clerk - Customer Services
  • Order Desk Agent
  • Outbound Customer Service Representative - Contact Centre
  • Price Information Clerk
  • Public Relations Clerk
  • Road Transport Terminal Attendant
  • Route Supply And Return Clerk
  • Service Adviser
  • Service Advisor - Auto Repair
  • Service Consultant - Auto Repair
  • Service Writer - Auto Repair
  • Supply And Return Clerk
  • Telephone Enquiries Clerk
  • Tourist Booth Attendant
  • Tourist Information Clerk
  • Tourist Information Office Attendant
  • Tourist Information Officer
  • Member Services Representative
  • Bilingual Team Lead
  • Guest Services Coordinator
  • Customer Service
  • Account Sales Representative
  • Customer Support Representative
  • Customer Support Roadside Assistance
  • Call Center Agent
  • Call Centre Agent
  • Call Center Representative
  • Call Centre Representative
  • Service Advisor
  • CONTACT CENTRE SERVICES REPRESENTATIVE
  • Bilingual Customer Care Representative
  • Service Support
  • Visitor Services Attendant
  • Member Services Consultant
  • Temporary Part-time Ed/reg Clerk
  • Residence Services Representative
  • Customer Experience Representative
  • Customer Success Representative
  • Patient Care Representative (contract)
  • Service Desk 24-30 Hrs A Week Part Time (windsor East)
  • Service Desk 24-30 Hrs A Week Part Time (windsor E
  • Service Client - Télétravail
  • Customer Care Representative (contract Position), Remote - Ontario
  • Customer Care Representative Ft- Windsor
  • Veterans Service Agent: Bring Your Skills To Veterans Affairs Canada
  • Customer Engagement Associate
  • Service Centre Specialist (pharmacy)
  • Guest Services Representative
  • Représentant, Centre De Copies Et D\'impression CAN
  • Service Desk Analyst
  • Summer Csr - Store 278 - 15 Amy Croft Drive Jobs In Windsor
  • Summer Csr - Store 278 - 15 Amy Croft Drive
  • Customer Support
  • Customer Support - Work From Home
  • Customer Support - Remote
  • Parts Advisor
  • Service Parts Advisor
  • Service Advisor
  • Automotive Service Writer
  • Bilingual Customer Support
  • Dairy Production - Customer Relations Representative
  • Telecheck Contact Centre Operator, Temporary Part Time
  • Bilingual Call Centre Representative
  • Csa Quality Monitoring Specialist
  • Customer Support Administrator - Service Department
  • Logistics Csr - Afternoons
  • New Business Specialist I
  • Parts Consultant
  • Customer/technical Support Representative
  • Renewals Account Representative (bilingual In French) - Contract
  • Bilingual Group Short Term Disability Claims Specialist - French & English
  • Bilingual Csr/admin
  • Customer Relations Associate
  • Social Media Moderator- Bilingual Hindi/ English
  • Social Media Content Moderator- Bilingual Urdu/ English
  • Waterloo| Social Media Moderators - Bilingual Swahili/ English
  • Incident Reporting Centre Specialist
  • CSR 1 Cosmetics Work From Home
  • Csr- Social Media Moderating- English
  • Client Services Representative
  • Concierge
  • Logistics Csr - Days/afternoons
  • Customer Support Specialist (airline Operations Solutions)
  • Customer Support Specialist
  • Bilingual Order Desk - French/english
  • French Call Center Representative - Work From Home In Canada
  • Customer Relationship Representative
  • Environmental Team Representative
  • Reservation Agent For Provincial Parks
  • Bilingual Reservation Agent For Provincial Parks (french English)
  • Operations Specialist
  • Bilingual Reservation Agent For Provincial Parks (french & English)
  • Service Representative
  • Client Service Representative
  • Leasing Agent
  • Logistics Customer Care Representative
  • Bilingual Leads Coordinator
  • Customer Attachment Representative
  • Csr - Afternoons
  • Customer Care Associate (bilingual French & English) - Royal Canin Canada
  • Sales And Service Administration Representative (hybrid Work Arrangement)
  • Cash Application Associate
  • Part Time Membership Experience Representative - Waterloo Region
  • Part-time Membership Experience Representative - Cambridge, On
  • Client Advisor
  • Full Time Membership Experience Representative
  • Service Consultant (hyrid)
  • Commercial Account Representative
  • Client Support Representative
  • Call Centre Specialist
  • Front Desk Attendant
  • Bilingual Client Service Lead
  • Customer Care Specialist - Well Known Fragrance Company
  • Bilingual Technical Client Support Representative
  • Associate Production Support Specialist - EDI
  • Customer Care Specialist - Remote
  • CSR- Call Centre Position
  • Representative, Insurance Service
  • Csr
  • Member Services Position Available
  • Bilingual Senior Client Relations Consultant
  • Customer Care Coordinator
  • Associate Production Support Specialist - Edi
  • Customer Services Relations Specialist Business Development And Client Services #2022-0585 Agricultural & food Laboratory, Laboratory Services Division
  • Bilingual Policy Service Representative
  • Customer Care Representative
  • French Bilingual - Case Coordinator
  • Part Time Membership Experience Representative - Guelph
  • Service Specialist
  • Member Experience Associate (opening Shift, 4:30am-12:30pm)
  • Part Time/full Time Call Centre Representative - $23.00 Hourly.
  • Customer Training Coordinator - Junior
  • Spa Attendant
  • Customer Service Coordinator, Winners Guelph
  • Customer Advisor #137
  • Client Support
  • Full Time - Membership Experience Representative
  • Customer Relations Specialist
  • Indigenous Student Service Specialist
  • Bilingual Disability Coordinator (french)
  • Quality Analyst- Call Centre -social Media
  • Customer Relations Representative
  • Senior Customer Success Specialist Jobs In Waterloo
  • Member Experience Associate (closing Shift - 3:30 Pm - 11:30 Pm)
  • Client Account Specialist
  • Guest Services Assistant (museums) - Casual Part Time
  • E-commerce Customer Onboarding Specialist (hybrid)
  • Guest Services Attendant 2022/2023
  • Intake Representative
  • Logistics Csr - Various Shifts
  • Call Center Representative Agent Work From Home - Part-time Focus Group Panelist
  • Relationship Associate
  • Customer Relations Rep
  • Planright Support Agent
  • Member Experience Associate (4:30am-12:30pm)
  • Customer Relations Specialist - Kitchener
  • Bilingual Client Services Representative
  • Customer Relations
  • Long Duration Disability Case Associate
  • Senior Customer Success Specialist
  • Bilingual Customer Account Advisor
  • Client Relationship Specialist
  • Contact Centre Representative
  • Contact Centre Operator - Temporary Part-time (telecheck)
  • Bilingual Member Specialist, Group Benefits Operations
  • Membership Experience Representative
  • Laboratory Sample Preparation And Customer Support Analyst
  • Customer Completion Specialist
  • Bilingual Client Relationship Specialist (french/english)
  • Cage And Count Attendant
  • Customer Experience Coordinator
  • Customer Svc Representative
  • Customer Care Specialist
  • Group Benefits Enrolment Services Specialist
  • Guest Services Program Assistant (schneider Haus) - Full Time
  • Consumer Support Representative (seasonal)
  • Multi-unit Account Coordinator - Kitchener
  • Bilingual Customer Care Associate
  • Member Experience Associate (part Time)
  • Bilingual Reservation Agent (french & English)
  • Bilingual CSR (Wealth)
  • Service Representative – Employer Relations
  • Solution Specialist - Fixed Network And Business Productivity Solutions
  • Membership Educator
  • Customer Success Specialist
  • Dealer Resolution Consultant
  • Citizen Service Representative - Part Time
  • Customer Enrollment
  • Consumer Support Representative
  • Csr - Credits $35,000/yr
  • Customer Complaints Investigator
  • Application Submission Specialist, Persian Speaking
  • Reservation Agent
  • Reservations Agent (full-time + Part-time)
  • Remote Emergency Assistance Associate
  • Emergency Assistance Associate Work From Home22-23
  • Bilingual Emergency Assistance Associate
  • Call Centre Operator (inbound)
  • Member Experience Associate (full Time)
  • Pipette Service Representative
  • Bilingual Client Care Specialist
  • Bilingual Call Center Representative
  • French Bilingual Client Service Specialist
  • Client Solutions Associate, Commercial
  • Bilingual Contact Centre Specialist
  • Account Representative
  • Customer Engagement Program Specialist
  • Logistics Csr
  • Automotive Support Advisors - Call Centre
  • Automotive Support Advisor
  • Préposé(e) Au Service À La Clientèle
  • French Speaking Csr
  • Call Taker
  • Greeter
  • Client Care Administrator
  • CSR
  • Client Success Associate
  • Home Solutions Advisor
  • CAP 1 Associate
  • CAP 2 Associate
  • CAP 3 Associate
  • Client Experience Representative
  • Client Service Associate
  • Guest Relations Representative
  • Représentant, Service à La Clientèle
  • Bilingual Client Services Specialist (mandarin/english)
  • Client Services Specialist
  • Représentant Service À La Clientèle
  • Représentant, Service À La Clientèle Can
  • Waste Management Attendant
  • (100% Remote) Bilingual Associate Pension And Benefits Contact Centre Representative
  • Transfer Station Attendant
  • Client Contact Representative
  • Customer Services Representative - (medical Administration)
  • Client Services Representative - (medical Administration)
  • Customer Rep-Station
  • Relationship Management Associate
  • Adjoint, Relations D’affaires
  • Sport & Aquatics Centre Guest Experience Agent
  • Order Desk Office Associate
  • Sales Specialist
  • Service Appointment Coordinator
  • Sales Advisor
  • Billing Specialist
  • Bilingual Technical Support Representative
  • Client Care Support (ft)
  • Work From Home - Product Tester
  • Member Services Rep

Help Us Serve You Better

We are collecting data to better understand who is looking for work and what kind of opportunities jobseekers are searching for. This data is completely anonymous and non-personally identifiable.

Your Age:

Back
to Top