The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) became law on June 13, 2005. The AODA applies to all levels of government, non-profits, and private sector businesses across Ontario who has one or more employees.


The AODA gives the government authority to set monetary penalties to enforce compliance with accessibility standards. The maximum penalties under the AODA include:

  • A person and unincorporated organizations that are guilty of a major offence under this Act can be fined up to $50,000 dollars for each day the violation continues.
  • A corporation that is guilty can be fined up to $100,000 per day.
  • Directors and officers of a corporation with fiduciary responsibility who are guilty are liable to a fine of up to $50,000 a day.

Workforce WindsorEssex is committed to improving accessibility. We will put the following policies into practice as required by the Accessibility for Ontarians with Disabilities Act:


Workforce WindsorEssex shall train all employees and volunteers on Ontario’s accessibility laws and on accessibility aspects of the Human Rights Code that apply to persons with disabilities. Training will be provided in a way that best suits the duties of the employees and volunteers.

Information and Communications

Workforce WindsorEssex is committed to meeting the communication needs of people with disabilities. When asked, we will provide information and communications materials in accessible formats or with communication supports. This includes publicly available information about our products, services and facilities, as well as publicly available emergency information.

Workforce WindsorEssex’s website will be fully accessible for persons with disabilities.

Workforce WindsorEssex will consult with people with disabilities to determine their information and communication needs.


Workforce WindsorEssex will notify the public and employees that, when requested, we will accommodate disabilities during recruitment and assessment process and when people are hired. If needed, we will provide customized workplace emergency contact information to employees who have a disability. We will take into account the accessibility needs of employees with disabilities when considering employee training, performance, and/or discipline.

Design of Public Spaces

Workforce WindsorEssex will meet the Accessibility Standards for the design of public spaces when building or making major modifications to public spaces. Public spaces include parking, entrances, common spaces, and service-related elements like service counters, fixed queuing lines and waiting areas.

Modifications to this or other policies

Any of our policies that do not respect and promote the dignity and independence of people with disabilities will be modified or rescinded.


Employees, volunteers, board members and clients who witness or experience issues relating to the accessibility of Workforce WindsorEssex’s facilities, products or services should contact the Executive Director in person, by phone or by email immediately so it can be rectified.

Contact Information

Justin Falconer, Chief Executive Officer
Workforce WindsorEssex
880 North Service Road, Unit 201
Windsor, Ontario N8X 3J5

Phone: 226-674-3220 ext. 854