Support occupations in accommodation, travel and facilities set-up services

National Occupation Code (NOC): 6721
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Job Duties for Support occupations in accommodation, travel and facilities set-up services

Guest service attendants
  • Carry luggage for hotel guests, escort incoming guests to their rooms
  • Check rooms to ensure they are in order
  • Offer information regarding features of rooms, services of hotel and points of interest
  • Assist guests with special needs
  • Attend to group arrivals and departures
  • Receive and deliver items and messages for guests
  • Handle guest complaints and requests and maintain luggage storage areas.
Baggage porters
  • Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.
Ship attendants
  • Serve food and beverages, clean cabins, make beds, and wash dishes
  • Carry luggage for passengers aboard ships.
Train service attendants
  • Set and clear tables in dining cars, serve food and beverages, clean sleeping cars and maintain washroom supplies
  • Ensure customer satisfaction and comfort.
Facilities workers
  • Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
  • Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
  • Assist with installation of audiovisual equipment and help in resolving problems during use
  • May perform minor repairs on installations and routine maintenance of audiovisual equipment.

Working Conditions for Support occupations in accommodation, travel and facilities set-up services

Work may be performed indoors or outdoors, depending on the job or task.

Alternate Job Titles

  • Audiovisual Helper
  • Baggage Handler
  • Baggage Master
  • Baggage Porter
  • Banquet Porter
  • Bellhop
  • Car Supplier - Railway
  • Cruise Line Passenger Attendant
  • Display Installer
  • Door Person - Hotel
  • Facilities Porter
  • Hotel Doorkeeper
  • Hotel Guest Services Attendant
  • Lobby Porter
  • Luggage Attendant
  • Passenger Service Attendant - Railway
  • Port Redcap
  • Redcap
  • Room Flipper
  • Room Porter
  • Ship Passenger Attendant
  • Showcase Installer
  • Skytrain Attendant
  • Sleeping Car Attendant
  • Sleeping Car Porter
  • Train Service Attendant
  • Baggage Porter
  • Banquet Porter
  • Bellhop
  • Cruise Line Passenger Attendant
  • Facilities Porter
  • Hotel Doorkeeper
  • Hotel Guest Services Attendant
  • Luggage Attendant
  • Room Flipper
  • Showcase Installer
  • Train Service Attendant

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