National Occupation Code (NOC): 6552 ยท Browse All Occupations
This unit group includes customer and information services representatives who answer enquiries and provide information regarding an establishment’s goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.
The following table details the median income for various education levels for other customer and information services representatives.
| Education Level | Median Income |
|---|---|
| No certificate, diploma or degree | $11,097 |
| Secondary (high) school diploma or equivalency certificate | $18,171 |
| Apprenticeship or trades certificate or diploma | $28,139 |
| College, CEGEP or other non-university certificate or diploma | $23,175 |
| University certificate or diploma below bachelor level | N/A |
| University certificate, diploma or degree at bachelor level or above | $18,379 |
| Total: Highest certificate, diploma or degree | $21,269 |
The following table details median income by sex for other customer and information services representatives.
| Sex | Median Income |
|---|---|
| Male | $20,066 |
| Female | $18,779 |
The following salary data has been extracted from job posts indexed on this website over the last year for other customer and information services representatives.
This chart and accompanying table outlines regional employment participation by age group for other customer and information services representatives
| Age Group | Employed Individuals |
|---|---|
| 15 to 24 years | 740 |
| 25 to 34 years | 695 |
| 35 to 44 years | 405 |
| 45 to 54 years | 445 |
| 55 to 64 years | 270 |
| 65 to 74 years | 30 |
| 75 years and over | 0 |
| Total | 2,585 |
This chart outlines regional employment participation by industry for other customer and information services representatives. Hover over a pie section to see the associated industry, or refer to the table below.
| Industry | Employed Individuals |
|---|---|
| Agriculture, forestry, fishing and hunting | 0 |
| Mining, quarrying, and oil and gas extraction | 0 |
| Utilities | 55 |
| Construction | 15 |
| Manufacturing | 115 |
| Wholesale trade | 75 |
| Retail trade | 325 |
| Transportation and warehousing | 45 |
| Information and cultural industries | 155 |
| Finance and insurance | 285 |
| Real estate and rental and leasing | 10 |
| Professional, scientific and technical services | 25 |
| Management of companies and enterprises | 10 |
| Administrative and support, waste management and remediation services | 1,135 |
| Educational services | 40 |
| Health care and social assistance | 60 |
| Arts, entertainment and recreation | 50 |
| Accommodation and food services | 65 |
| Other services | 50 |
| Public administration | 70 |
| Not Applicable | 0 |
This chart outlines regional employment participation by employment type for other customer and information services representatives. Hover over a pie section to see the associated employment type, or refer to the table below.
| Employment Type | Employed Individuals |
|---|---|
| Full Time | 1,505 |
| Part Time | 1,050 |
| Total | 2,555 |
This chart outlines regional employment participation by sex for other customer and information services representatives. Hover over a pie section to see the associated sex, or refer to the table below.
| Sex | Employed Individuals |
|---|---|
| Male | 905 |
| Female | 1,645 |
| Total | 2,555 |
This chart outlines regional employment participation by class of worker for other customer and information services representatives. Hover over a pie section to see the associated class, or refer to the table below.
| Class | Employed Individuals |
|---|---|
| Employee | 2,560 |
| Self Employed | 25 |
| Total | 2,585 |
This chart outlines regional employment participation by labour force status for other customer and information services representatives. Hover over a pie section to see the associated labour status, or refer to the table below.
| Labour Status | Individuals |
|---|---|
| Employed | 2,370 |
| Unemployed | 220 |
| Total | 2,585 |
This chart outlines regional employment participation by education level for other customer and information services representatives. Hover over a pie section to see the associated education level, or refer to the table below.
| Education Level | Individuals |
|---|---|
| No certificate, diploma or degree | 75 |
| Secondary (high) school diploma or equivalency certificate | 1,000 |
| Apprenticeship or trades certificate or diploma | 95 |
| College, CEGEP or other non-university certificate or diploma | 825 |
| University certificate or diploma below bachelor level | 45 |
| University certificate, diploma or degree at bachelor level or above | 515 |
| Total | 2,555 |
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